How to Improve Communication with Customers in Business
Discover why customer communication is so important for your business and what you can do to improve your communication skills and achieve a better performance for your clients (…)
CCM
Adaptability in Business Communications – Get it Right with CCM
Adaptability in business relies on being open to embrace changes and using them to your advantage. This is especially true with customer communications. Companies have to prioritize customer retention and lead (…)
Develop a Strategic Communications Plan with CCM
A proactive approach to communication will lead to much more success for your company. Let’s take a look at what makes up a strategic communications plan and how CCM can help the process. (…)
Constant Evolution: 11 AI Trends For 2020
AI changes notably fast, though, so you’ll need to go out of your way to keep up with the latest trends if you want to stay as informed as possible. Not sure where to start? Don’t worry, we’ve got you covered. (…)
Using Automation to Provide a Personalized Customer Experience
Personalization on a wide company scale can lead to an increase in revenue growth of 5-15%. Let’s take a deep dive into the meaning of CX personalization and where you can implement automation. (…)
Navigating the Many Channels of Customer Communication
76% of consumers think business should understand their expectations and needs. Yet how are you going to accomplish this task without setting up the right channels of communication? (…)
Save Time and Money With CCM Tools! Here’s Why You Should Invest in It!
In today’s world, we have a huge amount of information about our customers at our fingertips.The use of automation in CCM tools can help to advance the customer experience. Find out more about the benefits they bring! (…)
What Is CCM, and How Can It Benefit Your Business?
A CCM platform is designed to maintain superior communications between a business and its clients. Discover the answer to that important question, “what is CCM?” and start bringing the benefits to your team and business. (…)
8 Things a CCM Application Can Do for Your Business
A CCM application can bridge the gap between you and your customers, as it provides service to them in a way that is productive and efficient. Learn more about how it can be useful for any business. (…)
What Does CCM Stand For? Everything You Need to Know
But what does CCM stand for, and how can it help your company grow? We’ll fill you in on how it can help to improve your customer relationships, and what you should look for in an effective CCM system (…)