Privacy Policy

Last updated Monday, January 13th, 2020.

Data privacy is important to MHC Software, which includes MHC Software, LLC and its subsidiaries and affiliates (“MHC”). This Privacy Policy (“Policy”) describes the personal information we collect about you as a visitor to our websites such as www.mhcsoftwareinc.com, www.mhcdocumentcenter.com, or other MHC Software websites that link to this Privacy Policy, how we use it, with whom we share it, and describes your choices regarding certain types of processing. If you have any questions regarding this Privacy Statement, please contact us.

By visiting our websites or providing us with your personal information, you consent to the collection, processing and storage of your personal information as described in this Policy.

Information Collected and How it is Collected

MHC collects data from you through our interactions with you and through our products. The data we collect depends on the context of your interactions with MHC and the choices you make, including your privacy settings and the products and features you use.

When you interact with us, we collect information sent to us by your device. The information we collect may include data about the pages you access, your computer IP address, device ID or unique identifier, device type, geolocation information, computer and connection information, and mobile network information.

We may also use log files, cookies and similar technologies to collect information about the pages you view, links you click on, and other actions you may take when accessing our websites, services, or emails.

You may choose to provide us with information, such as name, email address, company information, street address, telephone number, or other information, to access protected information on our websites or so we can follow up with you after your visit.

We may also obtain data about you from third parties (such as information from an MHC partner and information about your attendance at an industry conference or private event sponsored by MHC).

We may collect and store this information and combine this information with other personal information you may have provided. We only share Personal Information as described in this Policy or as required by law.

Any of the above described Personal information collected by MHC Software may be stored and processed in the United States or in any other country where MHC Software or its affiliates, subsidiaries or third party service providers maintain facilities. When you provide personal information to MHC Software, you consent to the processing and transfer of your information within the United States and around the world.

How We Use the Personal Data

MHC uses the information we collect about you to:

  • Provide you with the websites feature/functionality permitted for you
  • Respond to your inquiries or fulfill your requests
  • Personalize your experience on our websites
  • Send you information that we believe may be of interest to you such as:
    • product announcements, newsletters, educational materials, and upcoming events
    • notices related to product, service, or policy changes
    • surveys and survey results
  • Understand and optimize how our websites and services are being used such as:
    • Diagnose website technical problems;
    • Prevent, detect, mitigate, and investigate fraudulent or illegal activity.

As a user of our websites, you always have the option of disabling cookies in your browser settings. Most browsers allow cookies as a default setting. Should you change this setting, this may disrupt certain functions of our website.

Cookies and Similar Technology (“Cookies”)

We use cookies to make our website work better, improve your online experience, and serve ads based on your past visits to our Site.

Cookies are small text files that our websites ask to place on your computer’s hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file. We do not use cookies to read any other information on your computer’s hard drive. We use cookie technology to authenticate your access to various areas of our websites, understand your interests, help analyze web traffic, and tailor content to your preferences. You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our websites may not function properly or at all.

We use web beacons or transparent GIF files that may be included on our websites and messages that are typically used in conjunction with cookies, to help us manage our online advertising and measure its effectiveness, identify our users, and analyze traffic. Web beacons may also assist us with understanding which advertisements are most effective by notifying us if webpages, emails, or ads have been viewed or clicked. The information that we collect by means of these technologies is anonymous.

We may also use other technologies like cookies and web beacons such as HTML5 Local Storage, local shared objects, tags, and scripts. These technologies are used for similar purposes as cookies and web beacons. These technologies can operate across all your browsers, and in some instances, will require additional steps beyond browser settings to manage their use and removal. We, and our third party partners use these technologies to provide certain features on our website, to display advertising based on your web browsing activities, and/or to store content information and preferences. Various browsers may offer their own management tools for removing these technologies.

Online Advertising

This website may use the AdWords and Remarketing Lists features of Google Analytics for Display Advertisers. MHC and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Site.

This information may be used to display more relevant advertisements and content to you on the MHC Software website and non-MHC Software websites. This information may also be used to display MHC Software employment opportunities to you if, for example, you have visited our careers page.

The information collected is linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising may come from MHC Software or through third party ad networks.

This means that vendors including Google will display MHC promotional material on other sites you visit across the Internet.  MHC does not share, sell, rent, or trade personal information collected through its websites with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Statement.

How to Access and Control Your Personal Data

You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs. In addition, as a user of our websites, you always have the option of disabling cookies in your browser settings. Most browsers allow cookies as a default setting. Should you change this setting, this may disrupt certain functions of our website. We strive to maintain the accuracy of the personal information collected.  We will provide you with access to the Personal Information you provide through our site for as long as we maintain that information in a readily accessible and retrievable format.  We will also work with you to correct any information you submitted to us.

How Long We Retain Your Personal Data

We keep your Personal Information: (i) for as long as your account is active, (ii) as needed to provide you with our products or services, (iii) as needed for the purposes outlined in this Policy, (iv) as necessary to comply with our legal obligations (such as to honor opt-outs), resolve disputes, and enforce our agreements, and (v) to the extent permitted by law.

Customer Data

As part of MHC services, customers may load data into MHC website and servers. MHC will not share or distribute any such customer data except as provided in the contractual agreement between MHC and customer, or as may be required by law.

Disclosure

MHC does not share, sell, rent, or trade personal information collected through its websites with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Statement. MHC Software may share information with third party service providers contracted to provide services on our behalf. These third party service providers may only use information we provide to them as requested and instructed by MHC Software.

MHC Software may offer solely or jointly with third parties, webinars, white paper downloads, or other services related to MHC Software offerings or services. We may share your contact information and product interest in these offering or services with third parties to communicate with you.

MHC Software may disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) enforce the website Terms and Conditions; or (d) act to protect the interests of our users or others.

If MHC Software goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

Customer login accounts

If you use an email address provided by your employer or another organization to access the MHC Customer Login, that organization has the ability to control and administer your MHC Customer account, as well as the ability to access and process your data.

MHC products are intended for use by organizations, such as businesses. If your organization provides you with access to MHC products, your use of the MHC products is subject to your organization’s software license and policies. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. MHC is not responsible for the privacy or security practices of our customers, partners, or vendors, which may differ from MHC’s privacy policy.

Your Privacy Rights Under California Law

Residents of California who have provided Personal Information to us have the right to request from us a list of the third parties with whom we have shared certain Personal Information, as defined under California Civil Code Section 1798.90(e) during the preceding year for third party direct marketing purposes.  We will respond to one request per California resident per calendar year, in accordance with California Civil Code Section 1798.83. To submit such a request, contact us by mail at 12000 Portland Avenue South, Suite 230, Burnsville, MN 55337 or by email at mhcsoftwareinfo@mhccom.com.  Please allow 30 days for a response.

Special Information for Parents

The Children’s Online Privacy Protection Act (COPPA) protects the online privacy of children under 13 years of age.  We do not knowingly collect or maintain information from anyone under the age of 13, unless or except as permitted by law.

MHC Software Blog

On our websites, you may post comments or questions, for example on a blog. Some of these features allow you to provide your personal information and create a profile. Personal information you submit in these areas may be read, collected, and used by others who access them. You should only post personal information to online forums with the awareness that the information will be made available to others inside and outside of MHC Software (unless stated otherwise). These comments and discussions are moderated, and may be accessed or deleted for technical or other reasons. Any comments posted by individuals on an online forum, such as the MHC Software blog, are his or her own and should not be considered as reflecting the opinion of MHC Software.

Social Media Features and Widgets

Our websites include social media features, such as YouTube videos and widgets such as the Share this button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy statement of the company providing it.

Third-Party Websites

This website contains links to other sites that MHC Software does not own or control and whose privacy practices may differ from those of MHC Software. Please be aware that MHC Software is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our websites. We recommend that you read the privacy statement of each website that collects personal information, as their privacy statement will govern any personal information you submit to those sites. This Privacy Statement applies only to information collected by MHC Software websites.

Security

MHC Software employs industry standard security measures to ensure the security of information. However, the security of information transmitted through the Internet can never be guaranteed. MHC Software is not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of information. Users of our sites are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any MHC Software websites. In order to protect you and your information, MHC Software may suspend your use of a website, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure area of any MHC Software site is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Updates to Our Privacy Policy

From time to time, we may modify or update this policy. You can see at the top of the policy when it was last updated. If we substantially modify this policy, we will notify you of the changes by posting them on our website. Any changes to our policy are effective as of the date we post such changes, unless we inform you otherwise. If we modify our policy in a way that would have a substantial impact on the nature of processing or your privacy rights, we would provide sufficient advance notice to provide you with an opportunity to exercise your rights.

How to Contact Us

MHC Software wants you to be at ease utilizing our website. If you have any questions or require assistance, please contact us.

MHC Software
Attention: Data Privacy Officer
12000 Portland Avenue South
Suite 230
Burnsville, MN 55337
U.S.A.
Email: mhsoftwareinfo@mhccom.com

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