Focus on your product and roadmap, not document formatting and communications
From simple customer communications to complex documents and statements, MHC NorthStar CCM handles the heavy lifting so you can stay focused on building great products and customer experiences.
Trusted by leading companies
Communications generated
for customers last year
Weeks
Time to deploy
not months
Default templates
to get started fast
What customers say
“MHC’s design tool put power in the hands of our business users, freeing up IT.”
~ Jose Luis Betances, Scotiabank
“Real-time generation and preview ensures accuracy before deployment.”
~ Human resources technology customer
“Our messy compliance headaches vanished with MHC.”
~ Patricia Cassaniti, Strafer Ingegneria
Recognized as a leader by industry analysts
Leading industry analysts recognize the platform’s ability to transform customer communications, praising its innovative approach and enterprise-grade capabilities.
“MHC’s modern CCM platform has customer-centricity at its heart, enabling it to empower customers to meet their evolving business goals.”
~ Aspire Analyst Report
“…this platform is a game-changer, simplifying IT operations while ensuring governance.”
~ QKS Group
Read the 2026 QKS Group SPARK Matrix™ CCM Report
Every CCM vendor claims AI. This independent analyst report cuts through the noise — ranking platforms on actual delivery. MHC is named a Market Leader.
The Problem
You're moving fast on product... but document generation and communications are the bottleneck
Product teams:
- Launches stall while engineering hard-codes copy and formats.
- A tiny template tweak derails sprints and inflates the backlog.
- Personalization requires pulling devs back into production work.
IT teams:
- Patchwork document generators and fragile integrations raise risk and on-call noise.
- Compliance and audit gaps across channels keep you up at night.
- Volume spikes stress infrastructure and budgets, while environments are hard to standardize.
You need agility
without losing control.
MHC NorthStar CCM
Stop chasing content and templates
Centralize assets from any source so your team can find, use, and reuse content instantly.
Update content without help from IT
Allow users to create and update content and templates with ease, so you can focus on product updates.
Create and distribute in formats you need
Generate PDF, email, HTML, XML, and more from a single source. Visual workflow provides at a glance view.
Preview content in real-time
Preview updates instantly so your team can create content faster and make fewer mistakes.
Connect to your tech stack with ease
Integrate and deploy anywhere: cloud, on-premises, or hybrid. No lock-in and easy to extend.
Scales to match your product needs
High-volume batch and real-time generation without taxing core internal systems.
Peace of mind. Our highly-rated professional services team delivers expert support, guaranteeing a successful implementation and continuous value.
“Simply put, MHC is easy to work with, they provide excellent solutions, and they are extremely responsive.”
~ Financial services industry customer
“The biggest differentiator with MHC is the support and commitment to the customer.”
~ Transportation industry customer
“The support we have received from MHC has been invaluable in getting these communications and consolidation initiatives up and working.”
~ Logistics industry customer
Use Cases
Onboarding & Activation
Trigger personalized welcome packets, agreements, and tips across email and PDF.
Billing, Statements & Notices
Generate monthly statements in bulk, deliver via preferred channels, and
centralize versions for compliance.
Operational & Regulatory Reporting
Compose data-rich reports (PDF/Excel/HTML) from a single template; schedule or run on-demand with approvals.
Compliance & Governance
Enterprise-Grade Compliance and Security
Peace of Mind
Encryption, secure access, and compliance-ready workflows are built in, so you can meet regulatory standards with confidence.
Access Controls
Only authorized users can make changes, reducing risk and supporting regulatory requirements.
How Customers Succeed with MHC Software
Industry:
Construction Management
Location:
HQ in the United States; global operations
Size:
17K+ customers;
4K+ employees
Primary Use Case:
Document generation within Procore’s platform, driven by configuration and tailored to their unique needs
Document Types:
Contracts, invoices, change orders, work orders, inspection forms, and more
Primary Use Case:
Self-service, on-demand generation of dynamic, data-driven product and sales materials by clients
Document Types:
Catalogs, proposals, product sheets, policy documents, and more
Industry:
Technology / IT Services
Location:
Global (400 offices across 40 countries)
Size:
95,000+ employees
Primary Use Case:
Self-service, on-demand generation of dynamic, data-driven product and sales materials by clients
Document Types:
Catalogs, proposals, product sheets, policy documents, and more
