Customer Care & Services
Optimizing your success with tailored solutions and expert support
Customer Success is Our #1 Priority!
At MHC, your success drives everything we do. We’re committed to helping you maximize your investment—because when you succeed, we succeed. That’s why over 40% of our customers have been with us for more than 15 years!
You’re success is our priority, but don’t just take our word for it—our exceptional peer reviews on G2 speak for themselves.
We Offer Tailored Services for Maximum Performance
Every business is unique—and so are your document generation and AP automation needs. We will find the solution to your business needs and adapt to your environment and tech stack—to deliver the efficiency and performance you need for success!
Explore Our Services
From implementation to ongoing optimization, we’re with you every step of the way. Contact us to explore how we can work together.
Enterprise System Integrations
MHC understands that organizations need flexibility now and in the future as their needs and systems change. We purposefully engineer our solutions to integrate with and complement any combination of enterprise systems so that customers can continue to grow and evolve with right-sized content solutions.
Document Disaster Recovery
In the event of an emergency, MHC’s Processing Center will continue providing document printing and distribution until your organization is able to resume normal business operations. We’re essentially the best insurance policy you can have, ready to step in when the worst happens so outcomes aren’t the worst.
AP Invoice Automation Optimization
Improve financial management, speed up processing, capture discounts, and increase visibility to payables with a little help and support from our professionals. We’ll get you to where every cent and transaction works the way you need it to.
Workflow Process Design & Optimization
Make your internal systems work better than ever before as they enforce processes, capture acceptance/approvals, monitor progress, and improve control and auditing. MHC professional services will be your guide to create the workflows you’ve always wanted.
Business Document Forms Design
Improve communication through business documents designed with exacting precision and tailored to your needs in a way that projects your brand and identity. Even if you’re not a designer, MHC will help you get familiarized with our easy creation tools.
Web Forms Design
Replace paper forms and inefficient processing with intelligent web forms. Since your customers and stakeholders are already used to taps and clicks to get them where they want to be, MHC will assist you in setting up web forms the right way to seamlessly capture the data you always need.
Software as a Service (SaaS)
MHC offers cloud solutions engineered for integration that deliver the security and support you deserve. We consider your existing systems and situation so that our recommendations match your expectations.
A Free ROI Analysis
We believe that every organization has unique needs and that no one solution will work for everyone. Let us help determine a solution tailored to meet your needs and how to get the most out of your investment.
Custom Extensions
Extend your ability to communicate beyond your business systems with custom extensions and MHC’s turnkey integration connectors. Your unique needs help us configure our solution to be effortless as your teams begin to discover how easy it is to do their jobs now.
On-Site Consulting & Implementation
There are times when there is no way to replace the value of face-to-face. MHC professionals are available to come on-site throughout the course of your project. Talk to MHC today if you need onsite training, implementation, or consulting services.
Hosting Options for our Valued Customers with Existing MHC Licenses
If you already own our software, let MHC lift you to the cloud with hosting options that will reduce your overall IT dependency and spend.
Talk to an Expert
Ready to discuss your needs? Contact us to discuss how we can help you achieve your goals.