Webinar Series
Join MHC and industry experts for practical, insight-packed webinars on the trends, challenges, and innovations shaping your world. Whether you’re looking to cut costs, stay compliant, or modernize your operations, our sessions deliver real strategies you can use—live or on demand.
Register for Our Upcoming Webinars
CCM WEBINAR
Closing the AI Explainability Gap in Insurance
Tuesday | June 9, 2026 | 12:00 PM CT
Across the U.S., AI accountability is becoming harder for insurers to ignore. This webinar explores what is changing, where explainability gaps create compliance risk, and how insurers can turn AI-driven decisions into clear, defensible communications across channels, workflows, and systems—before those gaps become compliance risk.
PAYMENT REBATES WEBINAR
How Modern Manufacturers Turn Accounts Payable into Revenue
Thursday | June 4, 2026 | 12 p.m. CT
AP does not have to be a cost center. Whether you are already using MHC NorthStar or evaluating better ways to run AP, manufacturers now have a way to earn rebates on everyday supplier payments while cutting processing time and eliminating fraud risk. Join MHC’s Blaine Sanderson and Bottomline’s Kevin Monroe to see how modern payments transform AP into a measurable source of value.
CCM WEBINAR
Scaling Data-Driven Communications: Lessons from 2-COM
Tuesday | April 28, 2026 | 12 noon CT / 1 pm EDT
In this candid customer conversation, Ryan Boyd shares the architectural decisions that enabled their platform to scale complex, data-driven communications—without embedding document logic in application code. This session offers practical insights for product and IT leaders balancing flexibility, governance, and long-term scalability.
Watch MHC Webinars On-Demand
TAX PROCESSING WEBINAR
Simplify Your 2025 Year-End Tax Processing
November 14, 2025
Join us for a practical, fast-paced webinar designed to help you streamline your tax document processes—whether you’re printing in-house or embracing digital delivery.
CUSTOMER COMMUNICATIONS
Charting the Course: IT Leaders’ Roadmap to Modernizing Regulated Communications
October 14, 2025
Join Aspire CCS’ Kaspar Roos to explore how to modernize regulated communications and build a scalable, compliant, and future-ready strategy.
PAYMENT REBATES
AP That Pays: Unlock Rebates on Every Payment
September 23,2025
Join MHC’s Blaine Sanderson & Bottomline’s Kevin Monroe to see how MHC NorthStar Payments Plus turns supplier payments into revenue—while cutting processing time in half and eliminating fraud risk.
INTERACTIVE FROMS
Turn Static Forms into Workflows—Fast
September 10, 2025
Join MHC and featured guest IDC’s Amy Machado to discover how intelligent, interactive forms flip the script—without burdening IT. Be the partner your business teams need—without adding to your backlog.
CUSTOMER COMMUNICATIONS
Supercharge Your Regulatory Communications with a Unified Ecosystem
August 19, 2025
Join experts from MHC, Box, and MSI to learn how leading organizations are transforming their regulatory communication lifecycle using a unified ecosystem.
HEALTHCARE COMMUNICATIONS
Beyond the EMR? Revisiting Your Strategy Around Patient Engagement & Communications
June 24,2025
This webinar features leaders who will examine the assessment required to determine whether core EMR capabilities are sufficient across specific functionality segments.
ACCOUNTS PAYABLE
Do More with Less: AP Strategies for Thriving in Uncertain Times
June 11th, 2025
The pressure on AP teams has never been greater. As organizations face continued economic turbulence, finance leaders are under intense scrutiny to cut costs, tighten controls, and do more – with fewer resources.
CUSTOMER COMMUNICATIONS
How Banks & Credit Unions Can Streamline Origination Customer Journeys
May 28th, 2025
See how modern CCM platforms—when integrated with workflow automation, fraud controls, and compliance checks—are transforming the origination process.
CUSTOMER COMMUNICATIONS
Beyond the Website—Making All Your Digital Communications Accessible
May 21st, 2025
Join us for an engaging panel discussion as we explore best practices for making your digital communications not only accessible and inclusive, but fully compliant.
AP AUTOMATION
Delivering Strategic Value from Accounts Payable
May 15th, 2025
Join Ernie Humphrey, CEO of 360 Thought Leadership, in our webinar on how improving communication can take AP beyond transactions and drive strategic value.
CUSTOMER COMMUNICATIONS
How Smarter Document Automation Reduces IT Workload
March 19th, 2025
Join our webinar to learn how modern document automation tools reduce IT workload by empowering your customer-facing teams to work independently.
CUSTOMER COMMUNICATIONS
AI and Customer Communications: Where to Draw the Line?
February 27th, 2025
When producing critical customer communications, how much should AI be involved? Sign up for our webinar presented by Andy Young to find out!
CUSTOMER COMMUNICATIONS
How IXM Bridges the Journey from CCM to CXM
January 30th, 2025
Sign up for our free webinar by Aspire’s Kaspar Roos on how Interaction Experience Management (IXM) bridges the journey from CCM to CXM.
PRINT AND EMAIL
Win the Print & Mail Game:
Driving Profitability for Innovation
December 12th, 2024
Discover how to win the print and mail game in our free webinar! Find out how to drive profitability to fund your innovation from High Rock Strategies’ Lois Ritarossi.
ACCOUNTS PAYABLE
Stay Ahead in 2025: Master AP’s Biggest Challenges Before They Hit
December 11th, 2024
Join our webinar and stay ahead in 2024! Unlock expert strategies from AP expert Mark Brousseau to navigate AP’s biggest challenges with confidence in the new year.
Dive Deeper with MHC Expert Insights
An Interview Series on Trends, Challenges, and Practical Solutions for CCM
[Expert Insights] How Community Banks Expand—While Staying Local
Community banks are facing a new kind of competitive pressure from regional and national institutions. In this Expert Insights session, Rodney Frye shares what he’s hearing directly from leaders inside community banks.
[Expert Insights] Why Specialty Insurance Quotes Stall—and How Carriers Can Regain Speed
In this Expert Insights session, Rodney Frye breaks down why these exception‑driven processes persist, where they create delays, and a more practical way forward.
See More MHC Webinars
AP Automation
- Building a Strong Internal Controls Framework for AP
- Maximize Your AP Impact: Action Steps for Success
- Accounts Payable and AI: Separating Fact from Fiction
- Mastering Supplier Relationships to Optimize Payments
- Infor Customers: How to Leverage AI to Create Efficiencies with your Invoice-to-Pay Process
- Performing Anti-Fraud Audits in Purchasing and Accounts Payable
- Unleashing Efficiency: A Guide for Choosing a Cloud-Based AP Automation Solution that will Enhance Productivity and Visibility
- Prepare for 2023 Year End Tax Document Processing
- Top Trends Impacting Accounts Payable in 2024 and Beyond
- Best Practices to Protect Your Inbox From Fraud
- Fight AP Payment Fraud with the Right Controls
- Taking Your AP Function One Step Beyond Best Practices
- Managing your FinTech Fear: The Future of Automation, AI, ChatGPT
- Modernize Your Oracle ERP: AP Automation Solutions
- Critical Ways Treasury and Accounts Payable Should Collaborate
- Why Automating AP is a Win-Win for the Oracle Community
- Boost Accounts Payable Productivity Using Cost-Cutting and Operational Efficiency
- AP Automation Success in 2023 – Avoid These 10 Simple Mistakes
- More Than Hype: Using Virtual Cards to Expand Invoice Payment Options
- Ways to Recruit and Retain Top Talent in a Competitive Labor Market
- 3 Ways AP Can Help Businesses Weather an Economic Storm
- AP Automation is Now a Necessity: Getting Leadership Onboard
- 5 Trends AP Leaders Must Know for 2023
- Leading Teams to AP Automation Success
- Your Organization’s Payments Might Cost You More Than You Think
- Class is in Session: Graduate to Advanced Accounts Payable by solving AP’s biggest challenges
- Fraud Prevention: Techniques to Reducing the Probability of Fraud in Organizations
- AP Automation – Your Tool to Survive the Great Resignation
- Overcoming the 5 Largest AP Challenges
- Duplicate Payments: How to Protect Against This Growing Problem
- Seeing is Believing – MHC NorthStar in Action
- Kick Start Your AP for 2022
- Sharpen Your Focus – Gaining True Visibility into your AP Process
- Withstanding an Uncertain World: How to Future-Proof Your AP Process
- Confessions of an AP Manager – Removing the Work You Hate So You Can Love Your Work
- Perfect Timing – Making the AP Automation Business Case to Your Leadership Team
- Money Talks: Say “Success” by Improving Your Payment Processing
- Why Everyone is Obsessed with AP Automation in 2021
- 8 Ways Document Automation Makes Accounts Payable Easy
- 4 key points to making a persuasive pitch for AP Automation
- Lessons learned about business continuity after 2 WFH days
Tax Documents
- Simplify Your 2024 Year-End Tax Processing: Automate and Save Time
- Prepare for 2023 Year End Tax Document Processing
- Prepare for 2022 Year-end Tax Document Processing
- Ease the Burden of Year-End Tax Document Delivery with Self-Service
- Prepare for 2021 Year-End Tax Document Processing
- How to plan for year-end tax document processing while working from home
- How you can be ready for year-end 2020 and tax form changes
Customers Communications
- Use AI Now: Revolutionize Your Customer Communications
- Blending Human and AI Strengths for Customer Communications Success
- Streamlining Regulated Customer Communications: A Deep Dive into MHC Automation
- Customer Stories of Change and Agility to Achieve Compliance Through Communications
- How to Boost Profitability by Transforming Critical Customer Communications