We Deliver Flexible and Efficient Customer Communication Solutions Tailored to Your Industry
Through the power of automation and streamlined workflows, we enable you to create and distribute documents and communications more efficiently, regardless of your industry. Partner with our team, backed by decades of experience supporting organizations like yours, to drive operational efficiencies and cost savings.
Enhance your patient experience, reduce operating costs, and ensure privacy and security of patient communications.
MHC’s CCM platform can handle:
- Patient onboarding
- Patient care communication
- Patient correspondence
- Patient records
- Bills and collection correspondence
Streamline communication processes and empower customers to take immediate action to gain and sustain your competitive advantage.
MHC’s CCM platform can handle:
- Account statements
- Policy documents
- Plan member onboarding documents and communications
Manufacturing
MHC‘s CCM platform seamlessly integrates, filling those gaps and ensuring a smooth flow of information across your entire manufacturing operation.
MHC‘s CCM platform can handle:
- Billing and financial communications (statements, invoices, etc.)
- Product documents (manuals, handbooks, labels, component manifests, quality control documents, certificates)
- Order process documents (picking lists, purchase orders, etc.)
Community Banking
MHC CCM automates processes to make onboarding and serving your community more efficient. With built-in compliance features like template management and approval workflows, you can streamline operations and gain a competitive advantage.
MHC’s CCM platform can handle:
- Account opening and closing documents
- Account renewal documents
- Annual statements
- Bank statements
- Tax statements
- Customer correspondence letters
Wealth Management
MHC’s CCM empowers firms to automate and tailor client interactions, ensuring timely and precise document delivery, so you can focus on serving clients and growing your firm’s assets under management.
MHC’s CCM platform can handle:
- Client onboarding documents
- Portfolio performance reports
- Account statements
- Trade confirmations
- Term sheets
- Trade documents
- Tax documents
Credit Unions
Enhance member experience with MHC’s CCM and improve member satisfaction while driving long-term growth.
Customer Lending
MHC CCM ensures that your loan origination and servicing documents are accurate, timely, and compliant. By addressing pain points like customer churn and high NIGO rates, we help you enhance borrower satisfaction and streamline your document processes.
MHC’s CCM platform can handle:
- Loan applications
- Commercial loan document packages
- Loan statements
- Loan agreements
- Promissory notes
- Standard disclosures
Software & Technology
Getting to market quickly is essential. MHC CCM empowers your team with enterprise-grade document automation that seamlessly integrates with your existing technology, allowing you to scale and pursue new business opportunities.
Print
Providers
By automating document production and enhancing your existing workflows with our advanced CCM tools, you can offer your clients a comprehensive multichannel solution that combines the best of print and digital.
Get Started with a Trusted CCM Provider
Documents generated/processed by MHC solutions annually
Integrations with enterprise business systems and ERPs
CCM SOFTWARE VIDEO
Unleash the power of automated customer communications with
MHC NorthStar CCM
MHC’s CCM software offers a comprehensive suite of solutions that not only streamline your communication processes, help you automate the creation of compliant documents, and give you direct control, but also deliver key benefits to your customers, with well-designed and engaging communications.
Here’s What Our Customers Think
Marco Kuster
Head of Innovation and Digitization
” MHC has empowered us to be an innovator in our field
We now provide new services to our customers,
increasing our value to them and growing our top-line revenue. “
Steve Turner
Director Billing Services
” MHC has been a great solution to automate large monthly statement runs very quickly and efficiently “
Aspire Leaderboard
” MHC’s dynamic capabilities are second-to-none and its modular product portfolio makes it very adaptable to customer needs.”
José Luis Betances
Director, Business Analysis
” MHC’s design tool puts power in the hands of our business users, freeing up IT. ”
Mel Yuson
Enterprise Architect, Essilor International S.A.
“ The biggest differentiator is the support and commitment to the customer.
I can say [MHC CCM] also owns the same objective that we have in Essilor IT. With that same ownership mindset, the challenges and struggles that we face along the way become a lot manageable and able to resolve with permanent solutions.” “
Meet AI Assist: Powering Customer Communications with Next-Level Speed and Precision
AI Assist is the ultimate solution to streamline document and content creation. Empower business users to effortlessly create AI-generated documents, emails, web forms, and content fragments that feel intuitive and user-friendly.
Optimize your communications with AI by refining sentiment, tone, and length to maximize the impact of every message and document. Additionally, manage multilingual communications seamlessly with one-click translations, reducing time and costs associated with manual translation efforts.
As a powerful AI tool integrated into MHC’s CCM platform, AI Assist redefines efficiency and precision in your communication and document generation processes.
See MHC in Action!
In the dynamic world of customer communications, MHC is your perfect partner, uniquely equipped to address your critical customer communication needs.
MHC, with almost 40 combined years of dedicated focus on automation, stands out as the seasoned expert in making automation a core part of your communication strategy. See the difference for yourself!