Essilor customer story cover

A Customer Story

Leading global lens manufacturer redeploys 12 of 14 resources and slashes infrastructure spend by 65% with MHC EngageCX

“The difference will be evident in the experience”

Over a century and a half old, this holding company headquartered in France deals in the design, manufacture, and customization of eyeglasses. Being a busy organization with many moving parts, Essilor International SA experienced issues with their prior rendering and printing solution, resulting in breakdowns and delays that would funnel down to their valued customers.

 It turns out that MHC EngageCX and the unparalleled support it offers was precisely the solution Essilor International was seeking. Measurable improvements in productivity, and employee satisfaction due to improved processes and user support took this company from constantly frustrated to working like a well-oiled machine again. 

Download our customer story and find out how MHC EngageCX can help your company achieve process perfection.

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