WEBINAR:
Blending Human and AI Strengths for Customer Communications Success
October 30th, 2024
Presenters: Gina Armada, former MHC CEO and Dawn Watz, MHC CPO
A seismic shift is set to impact every workplace as AI and automation revolutionize employee productivity and reshape operations. This ripple effect will touch every team and process—with document generation and customer communications already feeling the effects.
Are you ready? Are you taking steps to harness the power of automation and AI to enhance your customer communications—to boost productivity, reduce errors and costs, and build a future-ready workplace?
Join MHC CEO Gina Armada and CPO Dawn Watz for a 45-minute, insights-packed session on elevating customer communications by blending human and machine-driven efficiency!
Key Takeaways:
- Discover how human and machine strengths complement each other.
- Get practical tips for leveraging AI and automation effectively in your workplace.
- Learn how automation and AI can enhance your customer communications and boost your competitive advantage.
GINA ARMADA – CEO of MHC
Gina Armada was the Chief Executive Officer for MHC, offering over 27 years of experience leveraging technology to deliver business solutions and generate value for customers. Gina led MHC in consistently delivering intelligent workflow and content automation solutions that organizations can rely upon to streamline their operations, optimize productivity, and increase engagement with customers. Prior to joining MHC in 2008, she worked at Accenture, serving in multiple roles. When Gina isn’t piloting the growth of software solutions and services, she is active in coaching youth sports and loves spending free time with family and friends.
DAWN WATZ – CPO of MHC
Dawn Watz is the Chief People Officer for MHC. She is responsible for the people strategy, talent management and employee engagement across our company. With a passion for cultivating a thriving culture, Dawn evolves organizational programs that support business strategy, enhance effectiveness, and help employees realize and unleash their full potential. For more than 20 years, Dawn has been involved with transforming organizations and working with leadership teams to set and execute on their vision.