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Document Automation

Enterprise organizations need effortless, reliable document automation solutions that work when and how they need them.

document-automation

Make Document Creation and Distribution Effortless and Efficient with Automation

Things seldom stand still in an enterprise organization. Having the ability to adapt quickly to evolving demands can be the difference between timely fulfillment and costly delays. Document automation software that allows business users to not only create and distribute accurate documents, but also to make changes and adjustments in the moment can be a true game-changer.

Greater accuracy

Error-free document processing

A lot of work goes into the document creation and distribution process, from gathering necessary data to assembling content to distributing documents. Even small errors or missed steps in that process can lead to costly delays and time-consuming corrections after the fact.

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More flexibility and easier scaling

Enterprise organizations are constantly growing and expanding, which means their document creation and distribution processes need the flexibility to grow with them. A system that can’t quickly scale to match fluctuations in volume or timelines costs your organization money and cuts into productivity.

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Effortless creation of complex documents

Leverage data from multiple disparate sources to create high-impact documents. User-friendly document creation tools including reusable content fragments make it easy to make adjustments to meet every vendor’s specific needs and business practices.

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Ease of compliance

Effective creation and distribution of documents is crucial to compliance with both company policies and government regulations, from providing accurate and timely invoices to keeping personally identifiable information secure to effectively communicating rules and policies to employees and vendors.

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Resiliency in your organization

Relying on more manual processes often puts too much responsibility on the individual people performing each task. When those people leave your organization, someone new needs to be trained in to fill that role. An automated document creation and distribution solution helps to futureproof your organization with a resilient back-up system of resources that gives a broader range of people control over those functions.

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Consistency across communications

Enterprise organizations are constantly growing and expanding, which means their document creation and distribution processes need the flexibility to grow with them. A system that can’t quickly scale to match fluctuations in volume or timelines costs your organization money and cuts into productivity.

EngageCX Solution Section LP Aspire 2022
MHC’s modern CCM platform has customer-centricity at its heart, enabling it to empower customers to meet their evolving business goals. While EngageCX is a very rounded suite in itself, MHC has taken it even further by incorporating it within its newly developed MHC NorthStar platform, allowing it to serve as a versatile front-end CX layer to back-end automation processes. The new combination delivers a powerful and agile platform that is poised for exciting growth. “

Kaspar Roos CEO & Founder of Aspire

Create More Impactful Documents with MHC Automation

MHC was developed with high-volume, enterprise organizations in mind. Our document automation software goes the extra mile with a system that’s intuitive enough for non-technical employees to create documents quickly and accurately, yet powerful enough to handle complex document generation for high-volume vendors. In a business environment where speed, accuracy, and flexibility are at a premium, MHC helps manage your document processes from creation to assembly to delivery.  

Centralized and Simplified Template Management

MHC maintains all company document templates, logos, graphics, and other assets in a single place to ensure consistency across all communications. Save time and money, manage hundreds of document formats using a single template, and reduce your overall volume of templates with an intuitive template design interface including reusable content fragments.

Flexible Document Workflow Management

Automate complex communication processes from initial design to final delivery and beyond. Define participants and configure automated workflow processes associated with customer communications. Automate data collection and aggregation processes, including redlining, review/approve processes, final assembly, distribution, and post-delivery activities.

Business User Configurability

Relying on your IT team to make changes to your document creation and distribution process is time-consuming and expensive. Empower business users to make changes and manage templates and workflows while freeing up IT to focus on other priorities.

Editing with Live Previews

Get deeper visibility with a visual designer featuring side-by-side editing functionality. Allow your teams to see changes as they make them without switching screens. Avoid confusion, catch potential errors, and bring internal and external stakeholders together to design documents.

Responsive Smart Documents

Create an engaging, self-service customer experience with always-on, available-anywhere visibility into their real-time account data. Deliver the right information to each individual customer, reduce call center demands, and easily consolidate large data sets. Empower customers to answer their own questions and control their experience while staying consistent with your brand and image.

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Versatile Data Integration

Pull data from the resources your business relies on, regardless of format. Automatically feed data from the cloud, databases, xml, websites, PDFs, and other sources directly into reports and documents you produce.

Interactive Web Forms

Complete forms, personalized letters and other correspondence by gathering data from agents, customers from an online portal, or automatically via integration to business applications. Interact with customers 24×7 and capture high-quality data from any source, including customers, call center agents, customer care providers, and more.

Translations and Localizations

Create documents in one language and seamlessly translate those documents into any language required. Use conditional blocking to change location-specific information on documents. Create and reuse the same messaging for various audiences across the globe from a single template, without creating a new template for every situation.

Batch or On-Demand Document Generation

Run fully automated, high-volume batch jobs including monthly statements, invoices, annual reports, and more. Integrate easily to CRM, websites, and other business applications. Accelerate on-demand, interactive document generation in real-time as the customer requests them.

Automated Document Assembly

MHC document rendering uses robust APIs to pull data from single or multiple sources and combine them with other documents and assets, generating complete packages. That makes it easy to finalize legal documents, contracts, policies, new account packets, and welcome kits, and distribute them to print, PDF files, emails, and more.

Request a Personalized Demo

Ready to see how MHC NorthStar can automate, refine, and expedite your accounts payable process from invoice to pay?
Sign up now for a free demo!

All of Your Document Generation Needs in One Place

From invoices to product labels to compliance documents, our document automation software offers the flexibility to create and pivot based on what specific documents your company needs to function and succeed. Some of the documents you can create with MHC include:

Key Transactional Documents

Labels
Invoices
Smart Invoices
POs
Tax and Compliance Documents
Insurance Coverage Statements
Explanation of Benefits
Hospital Discharge Statements

Prescriptions
Statements
Bills
Portfolio Statements
Account Statements
Letters
Legal Agreements

Business Reports
Proposals
Legal Contracts
Customer Dashboards
Receipts
Marketing Docs
Newsletters

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Marco Kuster
Head of Innovation and Digitization

MHC has empowered us to be an innovator in our field

We now provide new services to our customers,
increasing our value to them and growing our top-line revenue.

Randy Leatherwood
Director of Application

We have achieved incredible value with MHC’s solution, and that value will increase exponentially as we continue to deploy the solution to additional processes.

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Aspire Leaderboard

MHC’s dynamic capabilities are second-to-none and its modular product portfolio makes it very adaptable to customer needs.

José Luis Betances
Director, Business Analysis

MHC’s design tool puts power in the hands of our business users, freeing up IT.

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Mel Yuson
Enterprise Architect, Essilor International S.A.

The Professional Service is the handholding.

And not even just handholding. It can be a takeover in the first few months, first few weeks until the internal teams learn. Confidence building. Along the way, we are confident. But there are new things coming in. There’s a fallback – there’s a Professional Service.”

The difference will be evident in the experience

Essilor, an eyeglass design, manufacture, and customization company has increased rendering and printing efficiency with MHC.
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