Compliance Communications and Tax Documents

Deliver required compliance documents and communications in an accurate, personalized way.

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Aspire 2022

Reduce Risk with Automated Tax and Compliance Communication Solutions

No matter what products or services your organization offers, relevant and useful communication with your valued customers is essential. Depending on your industry and the locations where you operate, though, those communications aren’t always as easy as they should be. In industries and jurisdictions that set specific rules about content and how, when, and by what methods businesses are required to engage with their customers, maintaining compliance with applicable regulations and standards can be a complicated process.

An effective Customer Communication Management (CCM) solution needs to address a wide range of compliance documentation and communications challenges, including but not limited to:

  • Creating and distributing documents mandated by your industry’s regulations
  • Keeping up with constantly evolving regulations, including compliance requirements specific to your industry
  • Flexibility to allow business owners to make necessary changes in real time without relying on IT
  • Minimizing expenses related to rising costs of paper and distribution
  • Collecting data from a disparate range of sources while staying compliant with cross-departmental policies and requirements
  • Increasing control and auditability, including version control with visibility into all changes made
  • Pulling data from all necessary sources to create properly formatted regulatory reports, statements and letters
  • Creating and distributing large volumes of time-sensitive tax documents, including situations when email distribution is not allowed
EngageCX Solution Section LP Aspire 2022

MHC’s modern CCM platform has customer-centricity at its heart, enabling it to empower customers to meet their evolving business goals. While EngageCX is a very rounded suite in itself, MHC has taken it even further by incorporating it within its newly developed MHC NorthStar platform, allowing it to serve as a versatile front-end CX layer to back-end automation processes. The new combination delivers a powerful and agile platform that is poised for exciting growth.

Kaspar Roos
CEO & Founder of Aspire

Take Control Over Compliance Communications with EngageCX

MHC’s EngageCX platform provides Customer Communication Management (CCM) solutions that help clients stay on the right side of industry regulations with unparalleled control over and visibility into tax and compliance communications. EngageCX simplifies your compliance communications efforts with:

Integrated Workflow Management

Compliance and tax documents are complex. Integrating all of the potential variables into each workflow takes serious time and effort. EngageCX provides drag-and-drop functionality that simplifies the process of creating and managing dynamic workflows across all of your core functions.

Multi-sourced Data

Efficient tax and compliance communications require pulling data from multiple sources across a variety of channels. EngageCX automatically collects data from different departments while ensuring that all information remains compliant with all relevant regulations and internal policies.

Simplified Template Management

Assemble critical compliance documents with robust template management functionality. Reusable content fragments help to reduce the volume of templates with a touchless, automated experience that can be managed even by non-technical team members. Create fast, professional, configurable templates that help maintain compliance with regulations and brand standards, even in industries where those regulations change frequently.

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Visible version control

Easily track and view changes to your process and templates as your team works. Flexible security rules give you greater control over and visibility into the ways your communications change over time, allowing you to manage compliance consistently and efficiently.

Multi-department approvals

Reduce the time spent securing approvals across various internal channels. Get quick, confident sign-offs from your legal, marketing, and executive teams, as well as any other department whose approval is required for compliance.

Futureproof Your Compliance Communications

Easily scale your document compliance creation and distribution as government mandates and industry regulations evolve. Transform compliance documents at scale as requirements change across your core business processes.

Omnichannel Communications

Choose between traditional print channels, a selection of electronic delivery channels, or a combination of the two depending on what’s required of your communications.

Request a Personalized Demo 

Ready to see how MHC EngageCX can revolutionize your organization’s customer communication and document automation processes? Sign up now for a free demo!

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Marco Kuster
Head of Innovation and Digitization

MHC has empowered us to be an innovator in our field

We now provide new services to our customers,
increasing our value to them and growing our top-line revenue.

Steve Turner
Director Billing Services

MHC has been a great solution to automate large monthly statement runs very quickly and efficiently 

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Aspire Leaderboard

MHC’s dynamic capabilities are second-to-none and its modular product portfolio makes it very adaptable to customer needs.

José Luis Betances
Director, Business Analysis

MHC’s design tool puts power in the hands of our business users, freeing up IT.

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Mel Yuson
Enterprise Architect, Essilor International S.A.

The biggest differentiator is the support and commitment to the customer.

I can say [EngageCX] also owns the same objective that we have in Essilor IT. With that same ownership mindset, the challenges and struggles that we face along the way become a lot manageable and able to resolve with permanent solutions.”

The difference will be evident in the experience

Essilor, an eyeglass design, manufacture, and customization company has increased rendering and printing efficiency with MHC.
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