Read Our Latest Blogs
Legacy System Modernization: The Complete Guide for Regulated Enterprises
Legacy system modernization doesn’t have to mean a risky rebuild. See the real approaches, signs it’s time, and how to modernize with minimal disruption. (…)
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Legacy System Migration: A Step-by-Step Guide for Regulated Enterprises
Legacy system migration doesn’t have to mean lost data or a risky cutover. See the real step-by-step process, common pitfalls, and how to choose a partner. (…)
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End-of-Life Software: The Risks of Waiting and How to Plan Your Replacement
End-of-life software raises security, compliance, and operational risk every day it keeps running. See the risks, examples, and how to plan your replacement. (…)
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What Is CCM, and How Can It Benefit Your Business?
Discover how Customer Communications Management (CCM) delivers powerful benefits, reduced costs, enhanced compliance, and improved customer experiences. Learn how MHC’s solutions can transform your business communications. (…)
Best CCM Software for Enterprise in 2026: MHC, Quadient, OpenText & More Compared
Comparing the best CCM software for enterprise in 2026? See how MHC, Quadient, OpenText, and other QKS Leaders compare on CX, compliance, and document automation. (…)
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Insurance Automation Software: Benefits, Challenges, and Solutions for Carriers
See how insurance automation software cuts costs and speeds claims, quote-to-bind, and compliant communications for specialty and hard-market carriers. (…)
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Choosing a Document Generation Software Vendor: A Guide for IT and Engineering Teams
A guide to evaluating document generation software vendors for IT and engineering teams: data formats, compliance, scale, and exit terms. (…)
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We’re Strengthening Our CCM Leadership Bench
MHC strengthens its CCM leadership bench with Kim Cook as VP, Partners and Alliances, and Reuben Manalo as Director, Sales Engineering. (…)
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CRM3 Is Coming: What the New Cost Reporting Rule Means for Your Client Communications
CRM3 (Total Cost Reporting) takes effect for Canadian dealers in 2026. See what it requires, why it’s hard to implement, and how CCM technology helps. (…)
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Debt Collection Best Practices: How Compassionate Collections Works in Auto Finance
Debt collection best practices are shifting. Learn how compassionate collections and CCM software help auto lenders recover payments with less borrower distress. (…)
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Top 10 Webinar Insights: How Manufacturers Can Turn AP Into Revenue
Discover how manufacturers can turn accounts payable into a revenue source with fraud-reducing, rebate-generating supplier payment strategies. (…)
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Top 10 Webinar Insights on Explainable AI in Insurance
AI explainability doesn’t stop at the model. Discover 10 webinar insights on making insurance decisions clear, compliant, and defensible.
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Explainable AI in Insurance: From Model Governance to Defensible Communications
Explainable AI in insurance goes beyond model governance. Learn how insurers can turn AI-supported decisions into clear, defensible policyholder communications that meet NAIC requirements. (…)
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Why Software Platforms Outgrow Open-Source Document Generation
Software platforms in regulated industries often outgrow DIY document generation. Here’s what governance really requires — and when purpose-built CCM changes the equation. (…)
8 Ways Document Workflow Automation Software Can Change Your Communications Process
Discover the key features of document workflow automation software and the 8 ways it can change your organization’s communications process! (…)
How to Simplify High-Volume Document Generation and Complex Output Management
Discover the inner workings of high volume document generation! These are the biggest document production challenges that organizations have to deal with. Find out how the right automation software helps you solve them! (…)
Insurance Document Automation: Transforming Policy and Claims Processes
Transform insurance operations with automated document processing that reduces claim processing time, minimizes errors, and improves customer satisfaction across the policy lifecycle. (…)
How to Make a Document Look Professional In 15 Steps
Learn how to make a document look professional in 15 steps — plus the automation features and real customer stories that show what’s possible at enterprise scale. (…)
The Ultimate Guide to Document Process Automation
Read our in-depth guide to document process automation! Find out how document production is streamlined with automation and what benefits it brings to businesses! (…)
Auto Finance Is No Longer a Document Workflow—It’s a Communication Lifecycle
Auto finance communications have evolved beyond document workflows. Learn how orchestration and AI are reshaping the borrower experience in auto lending. (…)
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26 Communication Trends for 2026
In 2026 there are more tools to facilitate communication than ever before. Here are 26 of the most effective communication trends in 2026 that will really make a difference for your business (…)
Omnichannel Communication Strategy
Here’s how omnichannel communications work, how to employ an omnichannel strategy with CCM software and the benefits you gain. Discover 10 key 2026 omnichannel trends! (…) Read More »
Omnichannel Orchestration in CCM: The Ultimate Guide
Read our ultimate guide on omnichannel orchestration in customer communication management – includes best practices, trends and resources. (…)
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P2P vs R2R vs Q2C vs O2C: What’s the Difference?
Optimizing your organization’s procurement procedures can seem daunting, with so many types of processes. Here, we’ll dive into the differences between P2P, R2R, Q2C, and O2C and what eachof them is used for. (…)
Automotive Lending Solutions: Managing Customer Communications Across the Borrower Lifecycle
Explore practical ways for automotive lenders to manage customer communications more effectively to modernize engagement across the borrower lifecycle. (…)
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Top 10 Auto Finance Trends Shaping Communication in 2026
Stay up to date with the top 10 trends shaping the auto finance insurance industry in 2026 – from digital-first experiences to embedded finances. (…)
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Top 15 P&C Insurance Trends Shaping 2026
Stay up to date with the top 15 trends shaping the P&C insurance industry in 2026 – from climate risk to claims inflation and litigation pressure. (…)
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Why Insurance Communications Matter in 2026: Reducing Churn and Risk
Read our in-depth analysis of the state of insurance communications in 2026 and how they are key in reducing churn and risk and increasing retention. (…)
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B2B Payment Rebate Programs: What They Are and How Businesses Benefit
Discover what B2B payment rebates are, how they work, and why they are becoming strategically important for businesses. (…)
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Common Accounts Payable Issues and How to Solve Them
Learn how to prevent accounts payable problems that commonly haunt your office, plus how to improve your overall accounts payable department, streamline its methods and increase its overall order flow. (…)