Is Part of MHC
Ecrion Joins the MHC Family
In June 2020, Ecrion joined the MHC family, working to help you meet the ever-evolving needs of your business. Now, Ecrion will officially be known as MHC. You’ll still have access to the same customer service that you love and the same creative solutions that support you, your customers, and your future—just under a unified brand.
Want to learn more? See how these changes are shaping MHC’s plan to bring better, bolder enterprise solutions to you.
We empower companies to establish genuine, one-on-one connections with their customers—with one purpose-built, modular platform. Document Automation, Customer Communication Management, Customer Experience Automation and Digital Experience solutions don’t just make for more seamless workflows for your team, they help you forge genuine connections with customers and maximize lifetime customer value.
MHC BY THE NUMBERS
Customer Communications Management
Struggling to connect with your customers in a way that’s both effective and scalable? With Customer Communications Management:
Design communications that make sense for your customers, with an easy-to-use visual design tool.
Leverage omnichannel communications features to reach users where they are, whether it’s via email, text, or more.
Automatically collect data to create comprehensive communication workflows.
Need to streamline how you produce business-critical documents? With Document Automation:
Create custom templates for any sort of documentation, whether it’s internal or customer-facing.
Store all of the elements necessary to your documentation—from templates and branding fragments to images and logos—in one central repository.
Automatically create and distribute the documents you need to get the job done.
Customer Experience Automation
Looking to improve how you engage with customers? Struggling to create a more personalized experience? With Customer Experience Automation:
Monitor your customers’ journey to meet them where they’re at.
Study robust customer analytics with a convenient dashboard to help you make more strategic decisions.
Establish and maintain genuine, one-on-one connections with customers.