MHC Logo

CCM Glossary

Automating your organization’s customer communications is a complicated process that can sometimes feel like it comes with a language all its own. That’s why we’ve compiled this in-depth glossary of some key terms related to the processes, roles, tools, and services MHC provides. Read on to learn more about how we do the things we do!

Find out what a bill of lading is, what it’s used for, and what the various types of bills of lading are. See our bill of lading sample along with the list of fields it’s comprised of and the full set of info that goes into it.

Find out more >

Find out what an investment policy statement is, what it’s used for, and what the main components of one are. See our investment policy statement sample and read about how one is created, reviewed and used.

Find out more >

Find out what a commercial invoice is, what data it features, what it’s used for, and how it differs from a sales invoice, a CN22/23 form, a pro forma invoice, a bill of lading, and other documents.

Find out more >

Discover what a packing slip is, why it’s important, and what type of information it includes. See our packing slip sample and learn about the benefits of going digital with your company’s packing slips!

Find out more >

Find out what an after-visit summary is, what data is included in this type of patient communication, who issues it, and why it’s so important. Learn about automating AVS production with document automation.

Find out more >

Automate the entire customer communication process, from production and assembly to personalization and omnichannel delivery.

Find out more >

Document automation solutions from MHC make the tasks of document generation, assembly, and distribution effortless. Discover the benefits!

Find out more >

See MHC in Action!

Scroll to Top