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Whether you’re just starting out in customer communication management and accounts payable or you’re a seasoned expert, there’s always something new to discover in these dynamic fields. Explore our blog for in-depth insights, best practices, and the latest trends that keep AP and CCM evolving!

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by Olga Zakharenkava, MHC Head of Marketing 

by Shawn Phillips, Product Manager for MHC NorthStar CCM

by Olga Zakharenkava, MHC Head of Marketing 

by Shawn Phillips, Product Manager for MHC NorthStar CCM

Meet Our Authors

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Chris
Hartigan

MHC Chief Executive Officer

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Rodney Frye

Senior VP and Head of New Business Growth

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Reuben Manalo

MHC Director of Sales Engineering

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Shawn Phillips

MHC Enablement and Product Evangelist

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Sharon
Malloch

MHC Head of Content Marketing

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Automate the entire customer communication process, from templates and composition to personalization and omnichannel delivery. 

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How to Automate a Business Your Ultimate Guide for 2025_web banner

Guide to Automating Your Business

Are you looking to reap the benefits of automating your business? This guide will outline a step-by-step system to successfully get your company to complete business process automation. (…)

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Read the 2026 QKS Group SPARK Matrix™ CCM Report

Every CCM vendor claims AI. This independent analyst report cuts through the noise — ranking platforms on actual delivery. MHC is named a Market Leader.

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