MHC Blog • Enterprise & Business Automation • CCM • CX • DX • ECM

Document Automation vs Assembly Differences

The Difference Between Document Automation and Document Assembly

MHC Team March 21, 2019

Document automation or document assembly? The terms are interchangeable, right? Actually, one cannot be substituted for the other, they mean two completely different things. (…)

7 Dynamic Document Production Challenges

MHC Team February 28, 2019

82% of companies have experienced unplanned downtime over the past three years, which can cost a company a lot. Let’s take a look at 7 challenges companies face when it comes to dynamic document production. (…)

Top 4 KPIs Every Accounts Payable Team Should Measure

MHC Team February 26, 2019

Not all key performance indicators (KPIs) are equal. We’ve compiled the most important KPIs for accounting departments to secure the most meaning from your data and strengthen your process. (…)

Common Accounts Payable Issues and How to Solve Them

MHC Team August 16, 2018

Learn how to prevent accounts payable problems that commonly haunt your office, plus how to improve your overall accounts payable department, streamline its methods and increase its overall order flow. (…)

What is Customer Communications Management?

MHC Team June 2, 2018

Customer communications management … it’s just the management of customer communications. Yeah, you know it’s not that simple. So, then, what is customer communications management? (…)

5 Statements Your Invoices Make To Customers

MHC Team May 11, 2018

The average customer spends less than five minutes looking over their statements. Sometimes, they only look to see how much they owe. With that in mind, what kind of statements do your organization’s invoices make? (…)

How to Improve the Efficiency of Your Office

MHC Team May 3, 2018

What can you do to ensure your office is productive? What are some changes you can make that will improve the conditions for everyone, not just one or two team members? Here’s how to make your company more efficient. (…)

Benefits of and Tips for Improving Employee Onboarding Processes

MHC Team April 27, 2018

Companies with the best onboarding practices are more likely to keep their employees. Here’s why you should work to improve the onboarding experience for new hires and how you can do it. (…)

Poor Telecom Customer Communications Are Sinking Your Company

MHC Team April 23, 2018

Poor telecom customer communications will always lead to negative customer experiences, which in turn leads to fewer customers. Let’s take a look at 5 reasons your telecom company desperately needs a great CCM solution. (…)

Accounts Receivable: How to Address Clients Who Consistently Pay Late

MHC Team March 15, 2018

There are multiple ways you can cope with clients who pay late. Knowing how to deal with late-paying customers can be the difference between your company growing and moving forward and having to shut its doors. (…)

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