Navigating the Many Channels of Customer Communication
76% of consumers think business should understand their expectations and needs. Yet how are you going to accomplish this task without setting up the right channels of communication? (…)
76% of consumers think business should understand their expectations and needs. Yet how are you going to accomplish this task without setting up the right channels of communication? (…)
Researchers have found that 25% of jobs in the US are at high risk of automation, as 70% of the tasks involved can be carried out by machines. Stats like these beg the question, are workers afraid of automation in the workplace? (…)
Use this guide to shop around for the right partner software company to package that perfect BPA solution — while staying sane and on-budget throughout the procurement process. (…)
Creating a customer journey map helps you visualize the customer experience and make changes that increase sales and positive interactions. Are you ready to learn how to make a quality customer journey map that converts? (…)
In today’s world, we have a huge amount of information about our customers at our fingertips.The use of automation in CCM tools can help to advance the customer experience. Find out more about the benefits they bring! (…)
One good experience isn’t enough, one bad experience can permanently damage your relationship with a customer. Learn more about why consistency is so important when it comes to customer retention and acquisition. (…)
Audits can provide valuable information that can help you review your operations and find room for improvement. Learning about audits can help you prepare for your next one with technology like AP Automation. (…)
Enterprise system security becomes especially crucial. Let’s discuss the importance of enterprise security and the best practices available for keeping your customers’ information protected. (…)
Industry 4.0 software is based around the idea that we are entering a fourth industrial revolution. This technology helps us perfect our automated manufacturing processes. Learn more about Industry 4.0 software (…)
With more and more companies adopting this software, the gap will widen between the companies that use RPA and those who choose to continue without it. Find out all about robotic process automation for AP and AR. (…)
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