MHC’s Insurance Expert (and Senior Account & Partner Executive)
Chris Raffield is Senior Account & Partner Executive at MHC, where he helps insurance carriers modernize and elevate customer communications while building strategic Insurtech partnerships. With deep experience in customer communications and insurance technology, Chris brings strong insight into the challenges carriers face and the role modern solutions play in improving engagement, retention, and operational efficiency. Before joining MHC, he held roles at Smart Communications, Precisely, Pitney Bowes, and HP.
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Transform insurance operations with automated document processing that reduces claim processing time, minimizes errors, and improves customer satisfaction across the policy lifecycle. (…)
Stay up to date with the top 15 trends shaping the P&C insurance industry in 2026 – from climate risk to claims inflation and litigation pressure. (…)
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Read our in-depth analysis of the state of insurance communications in 2026 and how they are key in reducing churn and risk and increasing retention. (…)
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Everything you need to know about customer communications management (CCM), from benefits and what to look for in your CCM solution, all in one guide.
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