MHC Recognized as a Leader on the 2021 Aspire Leaderboard for CCM

MHC Humbled by Latest Honor

MHC was recently recognized as a global leader in CCM on the 2021 Leaderboard of well-respected analyst firm, Aspire. Our EngageCX solution finished #1 globally for mid-size enterprises and is highly ranked across in the Customer Communications Management space. As Aspire concluded, MHC achieved this position due to our stand-out data approach, dynamic capabilities, integrated software, and business application extension.

Aspire Leaderboard 2021 Opinion of MHC

“MHC EngageCX is a cost-effective, modern, flexible and scalable platform that serves the needs of post-COVID-19 customer communication production. It comes with extensive integration capabilities, and (by being built on open standards), it provides flexibility to IT professionals regarding how the software is embedded in a wider ecosystem of solutions. The company’s dynamic capabilities are second-to-none and its modular product portfolio makes it very adaptable to customer needs. significantly further growth in CCM.”

The Aspire Leaderboard is a standard-bearer across the CCM industry, positioning companies along axes that take into account organization and product capabilities and strategic direction. Aspire’s dynamic functionality, allowing for the narrowing of criteria to review various results, makes the Leaderboard not only useful to see how companies measure up across various environments, but allows users to truly understand the CCM landscape based on their own unique needs. The customizable board is a gamechanger for those who utilize leaderboards for purchasing decisions.

“The company, financially, has seen huge strength growth over 2020 because of their cloud native and their easy way of integration. So, it’s a very complete leading solution, challenging the sort of leader in vendors out there with a more intimate approach.”

In 2021, the Aspire Leaderboard honored MHC with the following ranks:

1^st
Globally
Amongst Mid-Markets

6^th
Globally
in the Public Sector

7^th
Globally
Across CCM

6^th
in the
United States

4^th
Globally
Amongst Healthcare Providers

In the Leader Quadrant
for Communication Composition Specialized Grid

In the Leader Quadrant
for Business Automation
Specialized Grid

In the Leader Quadrant
for Omnichannel Orchestration Specialized Grid

Our motto? Acceleration. At MHC, we are always looking to accelerate our offerings, our technology, and our level of customer care. Landing on the Aspire Leaderboard has only motivated us to push harder into the CCM space and become the leading provider of automation software.

Watch Kaspar Roos, founder and CEO of Aspire, discuss MHC’s Leaderboard position