MHC Newsroom

The latest news and announcements from MHC. Explore press releases, company updates, product news, and insights on how organizations are modernizing customer communications and financial workflows.

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Press Releases

MHC Software Acquires Ecrion Software

MHC, a leader in enterprise automation software solutions, today announced the acquisition of Ecrion Software, a leading provider of CCM and customer experience automation (CXA) software and services. (…)

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Olga Zakharenkava

MHC Head of Marketing

Contact for: Public Relations, Media Inquiries

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Sharon Malloch

MHC Head of Content Marketing

Contact for: Content Collaboration

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PAYMENT REBATES WEBINAR

How Modern Manufacturers Turn Accounts Payable into Revenue

Thursday | June 4, 2026 | 12 p.m. CT

AP does not have to be a cost center. Whether you are already using MHC NorthStar or evaluating better ways to run AP, manufacturers now have a way to earn rebates on everyday supplier payments while cutting processing time and eliminating fraud risk. Join MHC’s Blaine Sanderson and Bottomline’s Kevin Monroe to see how modern payments transform AP into a measurable source of value.

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CCM WEBINAR

Closing the AI Explainability Gap in Insurance

Tuesday | June 9, 2026 | 12:00 PM CDT

Across the U.S., AI accountability is becoming harder for insurers to ignore. This webinar explores what is changing, where explainability gaps create compliance risk, and how insurers can turn AI-driven decisions into clear, defensible communications across channels, workflows, and systems—before those gaps become compliance risk.

Expert Interviews

Expert Insights Interview Cover - How Software Platforms Outgrow DIY Document Generation

In this Expert Insights conversation, Jamie Harris explains how software teams can recognize when they’ve outgrown a DIY or patchwork approach to document generation.

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[Expert Insights] The Shift Toward Orchestrated Communications in Auto Finance

In this session, Bob Johnson, Executive Vice President at Odessa, shares how the lending lifecycle is changing and why communication orchestration is becoming increasingly important across modern lending operations.

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[Expert Insights] How Insurance Communications Reduce Churn and Litigation Risk in a Hard Market

MHC insurance expert Chris Chris Raffield discusses how insurance communications reduce risk, churn, and litigation in a market approaching crisis.

Industry Events

June 23-25, 2026
Orlando, FL

Infor Service Industries Connect 2026 brings the service industry community together in Orlando to explore innovation, share expertise, and build valuable partnerships. MHC is excited to exhibit, present, and connect with organizations looking to modernize their processes and drive greater efficiency across their operations.

May 26-27, 2026
Columbus, OH

MHC is looking forward to networking and connecting with the leading insurance innovators at this event.

2026 Industry Trends

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26 Communication Trends for 2026 [Article + Infographic]

Stay ahead of the curve with the top 26 communication trends shaping 2026! The trends in this report show how leading organizations are responding—by treating communication as a strategic capability that drives trust, efficiency, and resilience in 2026 and beyond.

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15 Essential Accounts Payable Trends Shaping 2026 and Beyond

In 2026, accounts payable is moving into a new stage of maturity, where automation and AI are no longer optional initiatives but foundational capabilities. The conversation moves beyond whether to automate and toward how effectively systems work together. Discover the key 15 trends in accounts payable shaping this year.

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Top 10 Auto Finance Communication Trends for 2026

As we approach mid-2026, it’s hard to ignore the pressure felt across auto financing. Stay up to date with the top 10 trends shaping the auto finance insurance industry – from digital-first experiences to embedded finances.

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Top 15 P&C Insurance Trends Shaping 2026

The P&C insurance market is changing fast—and insurers will soon be feeling the pressure. Stay up to date with the top 15 trends shaping the P&C insurance industry in 2026 – from climate risk to claims inflation and litigation pressure.

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