MHC Acquires Ecrion Software

  MHC Marketing    June 22nd, 2020

Combined Company Delivers Enterprise Automation Solutions to 1,300+ Organizations Globally

Minneapolis, MN and Rockville, MD – June 22, 2020 – MHC, a leader in enterprise automation software solutions, today announced the acquisition of Ecrion Software, a leading provider of customer communication management (CCM) and customer experience automation (CXA) software and services.  The combined company delivers solutions to over 1,300 organizations across 50 countries and 5 continents, including 12 customers in the Fortune 100. Florin Vasilian, Ecrion’s Founder and CEO, will become Chief Innovation Officer of the combined company.

Headquartered in Rockville, MD with offices in both Romania and the United Kingdom, Ecrion provides a highly intuitive and user-friendly platform based on a modern architecture for organizations to optimize interactions throughout the customer lifecycle. The acquisition brings exciting new capabilities to MHC including omnichannel communication, dynamic documents, and customer journey automation, all powered with user engagement analytics and artificial intelligence. These capabilities will accelerate the development of MHC’s next generation platform to meet the evolving content and experience automation requirements of its customers.

“Ecrion has played an integral role in helping organizations across industries optimize their one-to-one communications with their customers,” said Gina Armada, CEO of MHC Software.  “Combined with our existing content automation and document management solutions, we now have a broad portfolio of offerings to enable organizations to efficiently automate and optimize interactions with all of their key internal and external audiences.”

Ecrion delivers solutions to over 250 organizations across financial services, insurance, public sector, healthcare, manufacturing, and other industries. Customers include Fortune 100 companies as well as governments across 12 countries and U.S. states. Additionally, Ecrion has been named a Top Customer Experience Solution Provider for 2020 by Banking CIO Outlook.

“We are excited to be joining together with MHC to provide organizations with a comprehensive solution platform designed to help them effectively communicate and engage with their customers,” said Florin Vasilian, CEO of Ecrion. “The combined solution will allow our customers to deliver personalized interactions and maximize the lifetime value of their key customer, employee and business partner relationships.”

The acquisition of Ecrion by MHC comes eight months after a majority equity investment by Strattam Capital in MHC to drive innovation and growth.

About MHC Software
MHC Software provides a powerful enterprise automation platform that enables customers to automate and digitize complex processes, communications and workflows. For more information, visit www.mhcsoftwareinc.com.

About Ecrion Software
Ecrion Software (www.ecrion.com) is a leader in the document automation, customer communication management (CCM), and customer experience automation (CXA) spaces. The Ecrion platform helps organizations establish genuine, one-to-one connections with their customers, with a commitment toward providing high quality at a reasonable price, excellent technical support, and ongoing sensitivity to customer needs.

About Strattam Capital
Strattam Capital invests in founder-led, independent, B2B software technology companies outside of Silicon Valley. Headquartered in Austin, Texas, we connect companies with the people, process, and scale needed to reach their potential. We believe in aligning with founders before signing, via our Five-Point Plan process, to allow execution with purpose, excitement, and efficiency. For more information, please visit Strattam.com

PRESS CONTACT
Kimberley Kasper
Strattam Capital
kkasper@strattam.com415-230-2705

WHITEPAPER

Get to Know MHC!

Automate Processes.
Empower People. Reach Your Goals.

From document capture and content creation to employee self-service and other critical use cases across the enterprise, you can combine and configure MHC’s automation solutions to empower teams to meet goals today – and for the long game.

Download our guide and find out how MHC Automation can help you improve service, manage compliance, and drive ROI.

GOT QUESTIONS? WE HAVE ANSWERS!

Do you have a question about our customer communication management solutions? Want to schedule a demo? Fill out our contact form and one of our experts will be in touch with you soon.

Explore Our Resources

BLOG & INFOGRAPHIC

Discover the top customer communication challenges and the most effective solutions for them! MHC CEO and Women in Technology Award-winner Gina Armada weighs in.

BLOG & INFOGRAPHIC

Stay up to date with the 2024 customer communication trends! Featuring insight from our award-winning CEO and other industry experts, here are 24 trends to follow in 2024!

WHITEPAPER

Customer Communication Management – from anywhere at any time. Agile and reliable delivery of high-impact communications when it matters most.

BLOG

Discover the top 12 accounts payable KPIs to track to increase performance in your Accounts Payable department and how AP automation software can help you improve them.

BLOG

Data entry mistakes are one of the most common causes of unnecessary money loss in a company. Here’s how accounts payable automation software helps you eliminate them!

WHITEPAPER

Take a forward step into 2024 by embracing the advantages of AP process automation. Download the MHC AP Automation Buyer’s Guide to help show you the way.

BLOG

Learn how to prevent accounts payable problems that commonly haunt your office, plus how to improve your overall accounts payable department. MHC CEO Gina Armada weighs in.

BLOG & WHITEPAPER

Explore MHC’s ultimate guide to automating your business, a step-by-step system to get your company to complete business process automation successfully – from adoption to implementation 

AI in Fintech Infographic web

BLOG & INFOGRAPHIC

What role do AI, specifically ChatGPT, and automation play in the future of FinTech and AP? See what FinTech thought leaders have to say!

var _hsq = window._hsq = window._hsq || []; _hsq.push(['setContentType', 'blog-post']);
Scroll to Top

JUNE 4  |  12 PM CT  |  ZOOM

Presenters: Mia Papanicolaou and Liz Stephen (Chameleon Collective) and Olga Zakharenkava (MHC)

Sign up and have our newsletter delivered right to your inbox. Stay up to date on everything happening in the worlds of AP and CCM!