MHC Included in Leader Quadrant of 2022 and 2023 CCM-CXM Aspire Leaderboard

MHC Marketing    Written: July 26th, 2022    Updated: July 26th, 2023

Dynamic capabilities and modular platform earn company top honors in newly-released report

July 26th, 2023- Minneapolis, MN- MHC, a global enterprise automation software solutions provider, has been named as a Leader on the 2023 Aspire Leaderboard for Customer Communication Management (CCM) and Customer Experience Management (CXM) vendors. It’s the third year MHC has been positioned as a Leader within the Aspire Leaderboard for their customer communication platform EngageCX.

This year, Aspire has modified its honors categories along with the timing of these awards to be in line with the nature of the evolving CCM/CXM market. Aspire will be updating its leaderboard throughout the year based on the progress made by each vendor and their ever-changing position in the market.

As Aspire launches its updated leaderboard, MHC has been recognized within all three categories that apply to solution providers. MHC has been identified as a leader in the Vendor Hosted SaaS CCM category, a leader in the AnyPrem CCM Software category, and is a featured vendor in the Comms Experience Platform category. These accolades indicate MHC’s growing presence within the SaaS market while maintaining its reputation as a valuable on-premises customer communication management solution.

In past years, MHC has performed particularly well in the mid-market space. With the comprehensive capabilities to compete among the most prominent CCM vendors, what sets MHC apart is their agility and personalized approach. In the 2022, report, Aspire noted “MHC’s dynamic capabilities are second-to-none and its modular product portfolio makes it very adaptable to customer needs.”

Delivering effective communications reliably and efficiently is a critical part of any organization’s operations, yet we also know organizations don’t have one-size-fits-all requirements. The value and strength of EngageCX is its flexibility and scalability to fully support our customers’ unique needs as they grow and evolve, says MHC CEO Gina Armada.

The Aspire Leaderboard is published by consulting firm Aspire Customer Communications Services. Assessment scores are generated by analyzing more than 1,200 data points relating to a company’s platform strength, software capabilities, strategic direction, benefits, and other features.

MHC’s modern CCM platform has customer-centricity at its heart, enabling it to empower customers to meet their evolving business goals, commented Kaspar Roos, CEO & Founder of Aspire. While EngageCX is a very rounded suite in itself, MHC has taken it even further by incorporating it within its newly developed MHC NorthStar platform, allowing it to serve as a versatile front-end CX layer to back-end automation processes. The new combination delivers a powerful and agile platform that is poised for exciting growth.

The full 2023 Aspire Leaderboard for CCM-CXM is available here.


Get to Know MHC!

Automate Processes.
Empower People. Reach Your Goals.

From document capture and content creation to employee self-service and other critical use cases across the enterprise, you can combine and configure MHC’s automation solutions to empower teams to meet goals today – and for the long game.

Download our guide and find out how MHC Automation can help you improve service, manage compliance, and drive ROI.


Do you have a question about our customer communication management solutions? Want to schedule a demo? Fill out our contact form and one of our experts will be in touch with you soon.

Explore Our Resources


Discover the top customer communication challenges and the most effective solutions for them! MHC CEO and Women in Technology Award-winner Gina Armada weighs in.


Stay up to date with the 2024 customer communication trends! Featuring insight from our award-winning CEO and other industry experts, here are 24 trends to follow in 2024!


Customer Communication Management – from anywhere at any time. Agile and reliable delivery of high-impact communications when it matters most.


Discover the top 12 accounts payable KPIs to track to increase performance in your Accounts Payable department and how AP automation software can help you improve them.


Data entry mistakes are one of the most common causes of unnecessary money loss in a company. Here’s how accounts payable automation software helps you eliminate them!


Take a forward step into 2024 by embracing the advantages of AP process automation. Download the MHC AP Automation Buyer’s Guide to help show you the way.


Learn how to prevent accounts payable problems that commonly haunt your office, plus how to improve your overall accounts payable department. MHC CEO Gina Armada weighs in.


Explore MHC’s ultimate guide to automating your business, a step-by-step system to get your company to complete business process automation successfully – from adoption to implementation 

AI in Fintech Infographic web


What role do AI, specifically ChatGPT, and automation play in the future of FinTech and AP? See what FinTech thought leaders have to say!

var _hsq = window._hsq = window._hsq || []; _hsq.push(['setContentType', 'blog-post']);
Scroll to Top

JUNE 4  |  12 PM CT  |  ZOOM

Presenters: Mia Papanicolaou and Liz Stephen (Chameleon Collective) and Olga Zakharenkava (MHC)

Sign up and have our newsletter delivered right to your inbox. Stay up to date on everything happening in the worlds of AP and CCM!