MHC Acquires Ecrion Software to Enhance its Automation Solutions

  MHC Marketing    June 22nd, 2020

MHC Software has always been committed to delivering the best solutions and service we possibly could to our customers. We value and appreciate our customers and continuously seek out opportunities to deliver additional capabilities and better service to all our valued customers across MHC Software, including customers using Vanguard Systems solutions.

Today, we’re excited to announce that MHC acquired Ecrion Software, a leading provider of customer communication management (CCM) and customer experience automation (CXA) software and services.  Ecrion provides a highly intuitive and user-friendly platform for organizations to optimize interactions throughout the customer lifecycle. The acquisition brings exciting new capabilities to MHC’s platform including omnichannel communication, dynamic documents, and customer journey automation, all powered with user engagement analytics and artificial intelligence. These capabilities will accelerate the availability of MHC’s next-generation platform allowing us to better meet the evolving content and experience automation business needs of organizations across the globe.

More Solutions, Capabilities and Features

We’re happy to welcome Ecrion to the MHC family. As a combined organization, we’ll continue to simplify and automate complex content, communications and workflows to support our customers’ efficiency and engagement goals.  Both MHC and Ecrion share a similar vision to improve business user experiences throughout the world with content-centric automation solutions designed to drive efficiency, effective communication and engagement for our customers as they exchange information with their customers, vendors, partners and employees.

We have more solutions and features to delight our customers including:

  • Robust business user-designed document creation
  • True omnichannel customer communication capabilities
  • Customer engagement analytics and customer journey automation features
  • Dynamic interactive documents

MHC Continues to Grow

The acquisition of Ecrion by MHC comes eight months after a majority equity investment by Strattam Capital, a private equity firm that invests in founder-led, independent, B2B software technology companies outside of Silicon Valley. The partnership with Strattam has helped MHC to drive its innovation, growth and scale to meet market needs.

We plan to share more about our next-generation platform that we are working on in the coming months. Stay tuned!

WHITEPAPER

Get to Know MHC!

Automate Processes.
Empower People. Reach Your Goals.

From document capture and content creation to employee self-service and other critical use cases across the enterprise, you can combine and configure MHC’s automation solutions to empower teams to meet goals today – and for the long game.

Download our guide and find out how MHC Automation can help you improve service, manage compliance, and drive ROI.

GOT QUESTIONS? WE HAVE ANSWERS!

Do you have a question about our customer communication management solutions? Want to schedule a demo? Fill out our contact form and one of our experts will be in touch with you soon.

Explore Our Resources

BLOG & INFOGRAPHIC

Discover the top customer communication challenges and the most effective solutions for them! MHC CEO and Women in Technology Award-winner Gina Armada weighs in.

BLOG & INFOGRAPHIC

Stay up to date with the 2024 customer communication trends! Featuring insight from our award-winning CEO and other industry experts, here are 24 trends to follow in 2024!

WHITEPAPER

Customer Communication Management – from anywhere at any time. Agile and reliable delivery of high-impact communications when it matters most.

BLOG

Discover the top 12 accounts payable KPIs to track to increase performance in your Accounts Payable department and how AP automation software can help you improve them.

BLOG

Data entry mistakes are one of the most common causes of unnecessary money loss in a company. Here’s how accounts payable automation software helps you eliminate them!

WHITEPAPER

Take a forward step into 2024 by embracing the advantages of AP process automation. Download the MHC AP Automation Buyer’s Guide to help show you the way.

BLOG

Learn how to prevent accounts payable problems that commonly haunt your office, plus how to improve your overall accounts payable department. MHC CEO Gina Armada weighs in.

BLOG & WHITEPAPER

Explore MHC’s ultimate guide to automating your business, a step-by-step system to get your company to complete business process automation successfully – from adoption to implementation 

AI in Fintech Infographic web

BLOG & INFOGRAPHIC

What role do AI, specifically ChatGPT, and automation play in the future of FinTech and AP? See what FinTech thought leaders have to say!

var _hsq = window._hsq = window._hsq || []; _hsq.push(['setContentType', 'blog-post']);
Scroll to Top

JUNE 4  |  12 PM CT  |  ZOOM

Presenters: Mia Papanicolaou and Liz Stephen (Chameleon Collective) and Olga Zakharenkava (MHC)

Sign up and have our newsletter delivered right to your inbox. Stay up to date on everything happening in the worlds of AP and CCM!